Symptom |
Point to check |
Solution |
Reference |
---|---|---|---|
The copied output is different from the original document. |
Is [Duplex Copy] set? |
Set [Duplex Copy] to [OFF(Simplex)]. |
|
Is [Mixed Size] set to [ON]? |
Set [Mixed Size] to [OFF]. |
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The size of the copied output is different from the size of the original document. |
Is the proper size paper for the document loaded in the paper tray? |
Load the proper size paper for the document. |
|
Is the zoom rate properly set? |
Set the proper zoom rate. |
||
Is [Repeat] enabled? |
Set [Repeat] to [OFF]. |
||
Is [Book Copy] enabled? |
Turn [Book Copy] to OFF. |
Copying Two-Page Spread Separately onto Two Sheets (Book Copy) |
|
A part of the document image is missing on the copied output. |
Is [Edge Erase] set to [ON]? |
Set [Edge Erase] to [OFF]. |
|
Is [Center Erase] enabled? |
Turn [Center Erase] to OFF. |
||
Is [Outside Erase] enabled? |
Turn [Outside Erase] to OFF. |
||
Is [Margin] set to [ON]? |
Set [Margin] to [OFF]. |
||
Is [N-in-1] enabled? |
Set [N-in-1] to [OFF]. |
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Color documents are copied in black and white. |
Is color selection set to [Auto]? The following documents may be copied in black and white.
|
Set the color selection to [Color]. |
|
You can change the criteria for determining color document and black and white document from [Auto Color Judge Level]. |
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Black and white documents are copied in color. |
Is the color selection set to [Auto]? The following documents may be copied in color.
|
Set the color selection to [Mono]. |
|
You can change the criteria for determining color document and black and white document from [Auto Color Judge Level]. |