Unable to Scan

Point to check

Solution

Reference

Is the machine turned off?

Turn the machine on.

Turning the Machine On

Is the cable connected to the machine?

Check the cable connections, and then connect the cables properly.

Connecting This Machine to a Network

Is there any damage to the cable?

Change the cable.

-

Is the network setting correct?

Set the network setting correctly.

Connecting This Machine to a Network

Has any error occurred?

Follow the on-screen instructions on the display screen of the machine.

Error Message List

qa_000025