Common to Windows and Mac OS X
Cause |
Solution |
Reference |
---|---|---|
An unsupported USB cable is used. |
Use a USB 2.0 cable. |
- |
A USB hub is used. |
Directly connect the machine to the computer. |
|
A printer driver is not installed correctly. |
Reinstall the printer driver. |
For Windows
Cause |
Solution |
Reference |
---|---|---|
[USB Assignment] is set to [IPP]. |
Press [Device Settings], and then select [AdminSetup] > [Management] > [Local Interface] > [USB Menu] > [USB Assignment] > [Legacy]. |
|
The machine is offline. |
Right-click the OKI MC873 icon on the [Devices and Printers] folder, and then select [See print jobs] (if multiple drivers are installed, select [OKI MC873(*)]). In the dialog box, select the [Printer] menu and then clear the check of [Use Printer Offline]. * Select the required driver type. |
- |
A switch, buffer, extension cable, or USB hub is used. |
Directly connect the machine to the computer. |
|
Another printer driver that works when connected via a USB interface is installed. |
Remove the other printer driver from the computer. |
- |