Color of the printed image is not what you expect

Cause

Solution

Reference

The toner is low.

If "Toner Low" or "Toner Empty. Replace with new Toner Cartridge." appears, replace the toner cartridge.

Replacing the Toner Cartridge

The setting of [Black Finish] is not suitable for the application.

On the printer driver, select [Composite Black (CMYK)] of [True Black (K)] for [Black Finish].

About Screens and Functions of Each Printer Driver

The color adjustment has been modified.

Do color matching from the printer driver.

Color Matching (Office Color)

Color Matching (Graphic Pro)

The color balance is out of adjustment.

Press [Device Settings] > [Admin Setup] > [Color Setup], and adjust density or color balance.

Correcting Density Manually

Adjusting Color Balance (Density)

Color registration is out of alignment.

Open and close the output tray. Or, press [Device Settings] > [Admin Setup] > [Color Setup], and then [Adjust Registration].

Print Setup

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