The Copied Output is Different from the Original

Symptom

Point to check

Solution

Reference

The copied output is different from the original document.

Is [Duplex Copy] set?

Set [Duplex Copy] to [OFF(Simplex)].

Copying on Both Sides of Paper (Duplex Copy)

Is [Mixed Size] set to [ON]?

Set [Mixed Size] to [OFF].

Copying Different Size Documents (Mixed Size)

The size of the copied output is different from the size of the original document.

Is the proper size paper for the document loaded in the paper tray?

Load the proper size paper for the document.

Loading Paper

Is the zoom rate properly set?

Set the proper zoom rate.

Making Enlarged or Reduced Copies (Zoom)

Is [Repeat] enabled?

Set [Repeat] to [OFF].

Making Multiple Copies on a Sheet of Paper (Repeat)

Is [Book Copy] enabled?

Turn [Book Copy] to OFF.

Copying Two-Page Spread Separately onto Two Sheets (Book Copy)

A part of the document image is missing on the copied output.

Is [Edge Erase] set to [ON]?

Set [Edge Erase] to [OFF].

Erasing Edge Shadows (Edge Erase)

Is [Center Erase] enabled?

Turn [Center Erase] to OFF.

Erasing Shadow Lines (Center Erase)

Is [Outside Erase] enabled?

Turn [Outside Erase] to OFF.

Erasing Outside of Documents (Outside Erase)

Is [Margin] set to [ON]?

Set [Margin] to [OFF].

Setting Margins (Margin)

Is [N-in-1] enabled?

Set [N-in-1] to [OFF].

Combining Multiple Pages on One Sheet of Paper (N-in-1)

Color documents are copied in black and white.

Is color selection set to [Auto]?

The following documents may be copied in black and white.

  • Documents with extremely small colored part

  • Dark-colored documents

  • Pale documents

Set the color selection to [Color].

Switching Color Modes

You can change the criteria for determining color document and black and white document from [Auto Color Judge Level].

Scanner Setup

Black and white documents are copied in color.

Is the color selection set to [Auto]?

The following documents may be copied in color.

  • Yellowed documents

  • Documents with colored background

Set the color selection to [Mono].

Switching Color Modes

You can change the criteria for determining color document and black and white document from [Auto Color Judge Level].

Scanner Setup

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