Toner Comes Off When Printed Paper is Rubbed

Cause

Solution

Reference

The settings of the media type and weight are incorrect.

Press [Device Settings], select [Paper Setup] > the paper tray you are using, and then select the proper values for [Media Type] and [Media Weight]. Or, select a thicker values for [Media Weight].

Registering the Paper Size, Type, or Weight

Recycled paper is used.

Press [Device Settings], select [Paper Setup] > the paper tray you are using, and then select the proper values for [Media Weight].

Registering the Paper Size, Type, or Weight