Cause |
Solution |
Reference |
---|---|---|
The image cartridge is not installed properly. |
Install the toner cartridge properly. |
|
The toner is low. |
Replace the toner cartridge. |
|
The paper is damp. |
Use paper stored under proper temperature and humidity conditions. |
|
The paper is unsuitable. |
Use recommended paper. |
|
The paper is unsuitable. The settings of the media type and weight are incorrect. |
Press [Device Settings], select [Paper Setup] > the paper tray you are using, and then select the proper values for [Media Type] and [Media Weight]. Or, select a thicker values for [Media Weight]. |
|
Recycled paper is used. |
Press [Device Settings], and then select [Paper Setup] > the paper tray you are using, and then select the proper values for [Media Type] and [Media Weight]. |
|
Yellow and green are used in the original document. |
If you are the receiver, ask the sender to change the color of the original document to black and white. |
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