Item |
Symptom |
Cause/solution |
---|---|---|
Printer driver |
[Help] is not displayed. |
The Help function is not supported. |
The [User Account Control] dialog box is displayed. |
When you start an installer or utility, the [User Account Control] dialog box may be displayed. Click [Yes] or [Continue] to run the installer or utility as the administrator. If you click [No] or [Cancel], the installer or utility does not start. |
|
Network Extension |
[Help] is not displayed. |
The Help function is not supported. |
The [User Account Control] dialog box is displayed. |
When you start an installer or utility, the [User Account Control] dialog may be displayed. Click [Yes] or [Continue] to run the installer or utility as the administrator. If you click [No], the installer or utility does not start. |
|
The [Program Capability Assistant] dialog box is displayed. |
If the [Program Capability Assistant] dialog box is displayed after installation (including if you stop installation before it is complete), be sure to click [This program installed correctly]. |