If the "Paper jam has occurred. Please open the scanner unit and the top cover to check." message is displayed, a paper jam has occurred near the fuser unit or the image drum.
Remove the jammed paper by following the procedure below.
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Burns may result. |
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Work carefully, because the fuser is very hot. |
Use extra care when handling the image drum (the green cylinder), because it is fragile.
Do not expose the image drum to direct sunlight or strong light (approximately 1,500 lux or more). Even under room lighting, do not leave the image drum for 5 minutes or more.
The toner cartridge is removed with the image drum. Place the toner cartridge on a flat surface, and then put paper over it to avoid the light.
Check that there is no paper remaining inside the machine.
Remove the jammed paper carefully and slowly not to tear the paper. If the paper is torn, remove all paper fragments.
When the transcription unit is attached correctly, it looks like the following figure.
Do not touch the sponge roller of the transcription unit.
Check that there is no paper remaining inside the machine.
Remove the jammed paper carefully and slowly not to tear the paper. If the paper is torn, remove all paper fragments.