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Cisco Unified Communications System
Model UC540W for Small Business
Cisco UC540W-FXO-K9 big picture
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Product code:
• VoIP PBX Telephony System
TVA inclus
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For small business employees to communicate effectively with suppliers and customers in today`s competitive business environment, they need ready access to information, updated in real time. They also need to stay connected -- to each other and to the business applications they use to do their jobs. With the right solution, your business can collaborate more effectively and problem-solve like never before.

The Cisco Unified Communications 540, a central part of the Cisco Smart Business Communications System (SBCS), is an affordable unified communications appliance that provides voice and data communications, voicemail, automated attendant, video, security, and wireless capabilities while integrating with existing desktop applications such as calendar, email, and customer relationship management (CRM) programs. This easy-to-use solution supports up to 32 users and provides flexible deployment options based on your needs, supporting a wide array of IP phones, public switched telephone network (PSTN) interfaces, and Internet connectivity.

The Cisco Smart Business Communications System enables businesses to enhance how they reach, serve, and retain customers. It is a complete small business solution that gives your staff anytime, anywhere access to business information and applications, making it easier than ever to communicate with customers and each other. The SBCS consists of different devices based on your needs, and includes the Cisco Unified Communications 540, Cisco IP phones, PoE Switches, wireless access points, approved third-party applications, and the Cisco Configuration Assistant for management.

UC540W-FXO-K9 Configuration Description:

• 24-user configuration with 4 PSTN trunks (FXO), 4 analog ports (FXS), 8 switch PoE ports, 1 VIC slot for expansion

• Feature licenses for call control, voicemail, and Cisco Unified IP Phones

• Key Features with Benefits

Unified Communications

• IP based all-in-one solution designed for small business with up to five sites networked with inter-office dialing

• Flexible call processing deployment options including private branch exchange (PBX) or key system mode, allowing for easy transition to new system based on existing phone system

• Full-featured voice messaging and automated attendant to help improve communication among employees and with customers

• Easy access to voicemail messages from any phone, from the VoiceView Express IP phone display application, or via Microsoft Outlook or Outlook Express

• Fax Mail per user where faxes received are delivered direct to the desktop email client or redirect to any fax machine when checking voice mail via phone

• Choice of Cisco SPA 500 Series IP Phones or Cisco Unified IP Phones 7900 Series, including desktop and wireless handheld models, depending on each user`s needs

• When traveling or working from home, employees can stay in touch using the Cisco IP Communicator soft phone on any Windows or Mac PC

• Video telephony is as easy as making a voice call by adding a Cisco USB video camera to any 7900 Series phone or to the IP Communicator soft phone and can be used between sites

PSTN Connectivity

• Phone line connectivity using analog lines (FXO) or ISDN Basic Rate Interface (BRI) with optional digital trunks (T1/E1/PRI) providing flexibility to add trunking as the business grows

• Built-in costs saving SIP trunking with preset configurations from major carriers

• Four analog phone connections (FXS) included for support of traditional fax machines or analog phones

Secure Network Foundation

• Network security included at no extra cost, including Cisco IOS Firewall to protect the entry point into your network

• Virtual private network (VPN) IPsec for site to site networking and SSL providing remote users highly secure access to the network included

• An integrated 8-port Power over Ethernet (PoE) LAN switch for IP phones and other SBCS devices allowing for single box small office deployments

• Ability to expand switching capabilities through expansion ports with Cisco Small Business Pro ESW 500 Series Switches, available with Fast Ethernet, Gigabit Ethernet, and PoE allowing for easy configuration using SmartPort roles delivering business growth and flexibility to deploy switching where needed

• Integrated wireless LAN (WLAN) 802.11b/g capability, including support for data and voice giving freedom to employee`s to work from any location in the office

• Optional external Cisco access points to enable mobile networking (data and voice) for larger office spaces, which can help increase employee flexibility and productivity


Smart Productivity Applications included with each UC 540 to help enhance employee productivity including:

• Cisco WebEx PhoneConnect allows single-button connection to Cisco WebEx meetings saving time when joining conference calls

• Cisco TimeCardView tracks employee hours worked and provides reports to managers of who is in the office plus ability to directly import hours to QuickBooks

• Single Number Reach allows callers to reach employees at their desk or mobile phone for improved customer service or to close sales more quickly

• Cisco Unified CallConnectors, call control, click to dial, inbound screen pop, presence and Instant messaging all integrated with popular Windows or Mac PC applications including Microsoft Outlook, Internet Explorer, Microsoft Dynamics CRM, and Salesforce.com

Simplified Configuration and Network Management

• Cisco Configuration Assistant, a Windows or Mac based application for easy configuration of the UC 540 and related SBCS devices, including unified communications (phones and software), switching, routing, Smart Productivity Applications plus security

• CCA can simplify deployment of advanced UC540 features such as Basic ACD and Meet-me conferencing, as well as configure UC540 to integrate with approved 3rd party applications.

Cisco UC540W-FXO-K9 wide image additional information

Equipment typeSistem de Comunicaţii Unificate Cisco UC540W-FXO-K9
Extensions (internal lines) telephony standard / optional• 24 posturi interne cu alocare programată / maxim 32 (opţional);
Connectivity technologyCablat max. 100 m / Radio max. 240 m.p. - wired/wireless
Performed functions• Server VPN;
• Sistem FireWall;
• Server e-Mail;
• Sistem pentru conferinţe;
• Centrală telefonică;
• Operator automat cu mesaje de întâmpinare.
Codec SupportAudio: G.711, G.722, G.728, G.729;
Video: H.239, H.261, H.263, H.263+, H.264, H.320, H.323.
DSP allocation4 procesoare digitale de semnal (DSP*) asigură calitatea profesională audio atât pentru liniile de telefonie analogice sau digitale, conferinţele de tip Ad-Hoc sau Meet-Me, cât şi pentru portul MoH (music on hold).
Pentru varianta standard resursele sunt alocate astfel:
• Conferinţă Ad-Hoc (codec G.711): 24 sesiuni x 8 participanţi sau 48 x 4
• Conferinţă Ad-Hoc (codec G.729): 4 sesiuni x 8 participanţi sau 8 x 4
• Conferinţă Meet-Me (codec G.711): 24 sesiuni x 8 participanţi, 12 x 16 sau 6 x 24
• Conferinţă Meet-Me (codec G.729): 4 sesiuni x 8 participanţi, 2 x 16 sau 1 x 24
Standard interfaces• 4 porturi analogice FXO* - trunchiuri (linii externe);
• 4 porturi analogice FXS* - linii interne;
• 8 porturi PoE* 10/100 Mbps - Switch (power over ethernet) implementat pentru: PC configurare, telefoane Cisco IP, imprimantă;
• 1 port WAN* 10/100 Mbps - conectare Router, modem cablu, etc.;
• 1 port extensie 10/100 Mbps - Switch (recomandat din seria Cisco ESW 500);
• 1 port consolă - PC Windows/Mac administrare linii (CLI*) sau modem;
• 1 port audio in - muzică în aşteptare (mp3 player sau radio);
• 1 port compact flash - stocare imagine software pt. telefoane şi valori implicite de configurare;
• 1 port WiFi (WAP*) - conectare PC-uri wireless, telefoane, etc.
Expansion Slots Total (Free)1 slot (liber) interfeţe pentru voce şi comunicaţii DID*
Optional interfaces• 2 porturi analogice suplimentare FXO - linii externe PSTN (pn: VIC2-2FXO) sau
• 4 porturi analogice suplimentare FXO - linii externe PSTN (pn: VIC-4FXO) sau
• 2 porturi analogice suplimentare FXS - linii interne (pn: VIC2-2FXS) sau
• 4 porturi analogice suplimentare FXS/DID - linii interne (pn: VIC-4FXS/DID) sau
• 1 port digital T1/E1, Primary Rate Interface - linie externă ISDN (pn: VWIC2-1MFT-T1/E1).
Compatible Operating SystemsWindows:
• Windows XP Professional (SP2)
• Windows Vista Ultimate (32/64bit)
• Windows 7 (32/64bit)

• Mac 10.5 or later
Utilities includedToate aplicaţiile software Cisco sunt disponibile via Web.
Detalii la http://www.cisco.com/en/US/docs/
• Cisco Configuration Assistant (CCA)
• Cisco Unified Communications Manager (CallManager)
Supported protocolsData Link protocols: Ethernet, Fast Ethernet, IEEE 802.11b, IEEE 802.11g
Minimum PC requirementsHardware:
• Procesor: Intel Core 2 Duo 1.8GHz
• Video: 1280 x 1024 pixeli
• Memorie: 2GB
• Spatiu pe HDD: 400MB
• Interfaţă: Fast Ethernet

• Pentru Windows - Internet Explorer 8.0 + Adobe Flash Player 10
• Pentru Mac - Software virtualizare Parallels Desktop 3.0 sau VMware Fusion 1.0, Guest OS Windows XP (SP2)

Nota: Cisco Configuration Assistant suportă deasemenea control la distanţă prin Virtual Network Computing (VNC) client
Included licenses• 24 licenţe telefonie (max. 32 - optional);
• 5 licenţe Virtual LAN - pentru Switch/Router;
• 3 licenţe Service Set Identifiers (SSIDs);
• 1 licenţă Broadcast SSIDs;
• 10 licenţe VPN tunnels - conexiuni securizate (Ipsec*, SSL*, GRE*);
• 10 licenţe Site-uri teleworker (remote);
• 5 licenţe utilizatori teleworker/site - pentru comunicaţii site-to-site (inter-office);
• 5 licenţe pentru implementări multilocație;
• 38 mailboxes cu licenţă pentru mesagerie vocală (24h);

Important! - Varianta standard a echipamentului Cisco UC 540W include 24 licențe de utilizare. Aceste licențe permit utilizarea de telefoane Cisco Unified IP și asigură utilizatorilor accesul la caracteristicile IP PBX (4 linii externe şi 24 de interioare), inclusiv mesagerie vocală. În plus sunt incluse 6 licențe suplimentare de utilizare pentru alte aplicaţii programabile.
Optional licenses• 8 licenţe telefonie (cod produs: L-UC-PRO-8U=) - asigură mărirea numărului de utilizatori la 32 şi un total de 65 mailboxes.
Cisco IP Phones
Cisco IP Phone SPA 301, Cisco IP Phone SPA 303, Cisco IP Phone SPA 501G, Cisco IP Phone SPA 502G, Cisco IP Phone SPA 504G, Cisco IP Phone SPA 508G, Cisco IP Phone SPA 509G, Cisco IP Phone SPA 512G, Cisco IP Phone SPA 514G, Cisco IP Phone SPA 525G2, Cisco UC IP Phone 6901, Cisco UC IP Phone 6911, Cisco UC IP Phone 6921, Cisco UC IP Phone 6945, Cisco UC IP Phone 7925G (MOBIL), Cisco UC IP Phone 7942G, Cisco UC IP Phone 7945G, Cisco UC IP Phone 7962G, Cisco UC IP Phone 7965G si Cisco UC IP Conference Station 7937 Global.

Coduri de Switch-uri PoE recomandate:
• Cisco Seria SF200/SG200: SLM2008PT-EU, SLM248PT-G5, SLM2048PT-EU
• Cisco Seria SF300/SG300: SF300-24MP-K9-EU, SG300-28MP-K9-EU, SG300-52MP-K9-EU, SG300-52P-K9-EU, SRW208P-K9-EU, SRW2008P-K9-EU, SRW208MP-K9-EU, SRW2008MP-K9-EU, SRW224G4P-K9-EU, SRW2024P-K9-EU, SRW248G4P-K9-EU.
• Cisco Catalyst Express din seria CE520: WS-CE520-8PC-K9, WS-CE520-24LC-K9, WS-CE520-24PC-K9 .

Coduri de Switch-uri (non PoE) recomandate: • Cisco Seria SF200/SG200: SLM2008T-EU, SLM224GT-EU, SLM2016T-EU, SLM248GT-EU, SLM2024T-EU, SLM2048T-EU
• Cisco Seria SF300/SG300: SG300-10SFP-K9-EU, SRW208-K9-G5, SRW208G-K9-G5, SRW2008-K9-G5, SRW224G4-K9-EU, SRW2016-K9-EU, SRW248G4-K9-EU, SRW2024-K9-EU, SRW2048-K9-EU.
• Cisco Catalyst Express din seria CE520: WS-CE520-24TT-K9, WS-CE520G-24TC-K9

Coduri de Routere recomandate:
• Cisco Seria 800: CISCO861-K9, CISCO867VAE, CISCO867VAE-K9, CISCO881-K9, CISCO881-SEC-K9, CISCO891-K9, CISCO892-K9
• Cisco Seria SR500: SR520-FE-K9, SR520-ADSL-K9, SR520-ADSLI-K9, SR520W-FE-K9, SR520W-ADSL-K9, SR520W-ADSLI-K9

Wireless Access PoinsCisco AP 541N Wireless Access Point (pn: AP541N-E-K9)
Configuration Limits
Suma echipamentelor ce alcătuiesc Sistemul Unificat de Comunicaţii nu poate depăși 25 de unităţi. Restricţiile sunt următoarele:

Maxim 5 unităţi pentru următoarele aliniate
• Platforme Cisco Seria UC500 ( UC540W și UC560)
• Routere Cisco seriile 800/870
• Routere Securizate Cisco seria SR500

Maxim 15 unităţi pentru următoarele aliniate
• Switch-uri Cisco din seriile SF200/300 sau SG200/300
• Switch-uri Cisco Catalyst Express din seria CE520

Maxim 10 unităţi pentru următoarul aliniat
• Puncte de acces Cisco AP541N wireless

Maxim 2 unităţi pentru următoarul aliniat
• Controlere Cisco 526 Wireless Express

- Numărul de telefoane IP instalate în sistem este nelimitat
- Numărul de Site-uri Client gestionate de către utilitarul Cisco Configuration Assistant este nelimitat

Safety• IEC 60950-1 • AS/NZS 60950.1 • CAN/CSA-C22.2 No. 60950-1 • EN 60950-1 • UL 60950-1
Immunity• EN 55024 • EN 300-386 • EN 61000-6-2 • EN 50082-1 • EN 55024 (CISPR 24)
Electromagnetic compatibility (EMC)• FCC Part 15, ICES-003 • EN55022, CISPR 22 • AS/NZS • CNS13438 • VCCI V-3 • EN 55024 • EN 300-386 • EN 61000-3-2 • EN 61000-3-3 • EN 50082-1 • EN 55024 (CISPR 24) • EN 61000-4-2 • EN 61000-4-3 • EN 61000-4-4 • EN 61000-4-5 • EN 61000-4-6 • EN 61000-4-8 • EN 61000-4-11 • EN 61000-6-2
Telecommunications• ACIF S002 • ACIF S003 • ACIF S004 • ACIF S031 • ACIF S038 • ANZ PTC200 • CS-03 Part I • CS-03 Part VI • FXO • FXS/DID • ISDN BRI S/T (voice and data BC) • MOH interface • MPMHAPT Japan Analog • MPMHAPT Japan Digital • TBR21 • TBR3 • TIA-464C • TIA-968-A3
Input Voltage100 ~ 240 Vca - Alimentator extern AC-DC
AC frequency50 ~ 60 Hz
AC input current4 ~ 2 A (100 ~ 240Vac)
Maximum inline power distribution82W
Power dissipationFără telefon IP: 80 W, (90 W inclusiv alimentatorul)
Cu telefon IP: 175 W, (180 W inclusiv alimentatorul)
Energy efficiencyEnergy Star
Operating temperatureOperare: 0 ~ +40 °C
Depozitare: -20 ~ +65 °C
Operating humidityOperare: 10 ~ 85% (fără condens)
Depozitare: 5 ~ 95% (fără condens)
Power adaptor dimensions (w x d x h)102 x 190 x 43 mm
Enclosure Type1,5 RU (rack unit)
Equipment dimensions (w x d x h)267 x 281 x 67 mm
WeightEchipament: 3,63 Kg (complet echipat)
Alimentator: 1,36 Kg

• Cisco Unified Communications UC540W-FO-K9;
• 4 picioruse din cauciuc pentru instalare pe birou;
• 1 cablu Ethernet (RJ-45);
• 1 cablu consolă administrare (RJ-45 ~ DB9);
• 1 cablu de reţea pentru alimentator AC-DC;
• 1 Ghid de Start;
• CD-ROM-ul produsului.


BACD - Basic Automatic Call Distribution - Distributie Automată Apeluri - asigură răspunsul automat și distribuția apelurilor primite prin meniuri interactive către interiorul sau serviciul căutat de apelant;
CCA - Cisco Configuration Assistant - aplicaţie software de configurare şi administrare;
CLI - program consola de administrare comunicaţii de linie;
DID - Direct Inward Dialing sau DDI - este un serviciu furnizat de o companie locala de telefonie (sau operator local), care oferă un set de numere de telefon utilizabile în cadrul intern al unei companii private (PBX). Practic oferă angajatilor firmei respective numere de telefon individuale pentru fiecare persoană sau statie de lucru, fără a necesita o linie fizică pentru fiecare conexiune în parte.
DSP - Digital Signal Processor - procesor de semnal digital optimizat pentru procesare în timp real a unui flux analogic /digital pt. sunet, video etc.;
FXO - Foreign eXchange Office - port de legătură cu linia externă din reţeaua naţională de telefonie;
FXS - Foreign eXchange Subscriber - port de legătură cu telefonul utilizatorului;
GRE - Generic Routing Encapsulation - protocol de securitate;
IPSec - IP security - protocol de securitate;
ISDN - Integrated Services Digital Network;
ITSPs - Internet telephony service providers;
PBX - Private Branch Exchange - centrala telefonică personală;
PCM - Pulse Code Modulation;
PoE - Power over Ethernet;
PRI - Primary Rate ISDN - proiectat cu resurse dezvoltate pentru corporaţii;
PSTN - Public Switched Telephone Network - Reţeaua publică de telefonie;
SBCS - Smart Business Communication System;
SIP - Session Initiation Protocol - vezi SIP trunking;
SIP trunking - Este un protocol ce include Voice over Internet (VoIP) și flux de servicii media prin care furnizorii de servicii de telefonie prin Internet (ITSPs) livrează servicii de telefonie și comunicații unificate pentru clientii dotati cu centrală telefonică SIP/IP-PBX și facilități de comunicații unificate. Majoritatea aplicatiilor software de comunicații unificate prevăd voce, video și alte aplicații pentru flux media, cum ar fi partajarea desktopului, conferințe web, și tablă comuna (ecran comun/partajat);
SIP trunking - is a Voice over Internet Protocol (VoIP) and streaming media service based on the Session Initiation Protocol (SIP) by which Internet telephony service providers (ITSPs) deliver telephone services and unified communications to customers equipped with SIP-basedprivate branch exchange (IP-PBX) and Unified Communications facilities. Most Unified Communications software applications provide voice, video, and other streaming media applications such as desktop sharing, web conferencing, and shared whiteboard;
SSIDs - Service Set Identifiers - identificator set servicii sau nume de reţea prin care se definesc dispozitivele existente în sistemul de comunicaţii respectiv;
SSL - Secure Sockets Layer - protocol de securitate;
VIC - Voice Interface Card - interfaţă audio hardware ce simulează un port FXS conectat la un router sau la un switch de reţea;
VLAN - Virtual Logical Area Network - reţea informatică privată extinsă peste o reţea publică;
VPN - Virtual Private Network - reţea privată extinsă peste o reţea publică (ex. Internet);
VPN tunnel - tunel de comunicaţii VPN securizat prin criptare, autorizare, identificare, etc.;
VVE - VoiceView Express - Visual voicemail;
WAN - Wide Area Network - Retea teritoriala accesabila prin Routere DSL, modemuri cablu, etc.;

WAP - Wireless Access Point - Punct de Acces cen faciliteaza conectarea PC-urilor wireless, telefoanelor wireless, etc.;


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